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What I Learned from a Gym Locker About Expectations

When I go to the gym, I stop in the locker room to put my extra things in a locker. I noticed one day that I had a habit of hesitantly opening each locker to see if it was free.

Sometimes I would find a free one first off and sometimes I would have to open several to find one empty. But it was that sense of hesitancy that I suddenly realized one day was always there. [Read more…]

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sales as serviceServe, Don't Sell

I recently saw someone pose this question on a business website: "What's the best business advice you've ever been given (and taken)?"

Thanks to some really amazing teachers, mentors, coaches, I have gotten a lot of great advice that has helped me with successfully growing my business (when I implemented it!). But as I contemplated this question, I narrowed it down to a few top ideas. Interestingly, most of them have been mindset shifts, vs. marketing/business strategies.

The one that I'm going to share with you today is what you see in the quote photo: Think about sales as service.  [Read more…]

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Secrets to Converting More Prospects Into Clients

If you're looking to increase your impact and your income, you have to be good at having sales ("service") conversations with prospective clients. This means making them comfortable with you, getting them to understand them the value of what you are offering, and addressing concerns and other barriers to them saying "yes" (as long as it's a good fit).

This should not be left to "luck" or "winging it" during your service coversation. It needs to be outlined, practiced, tweaked, and practiced more. Read some tips today for doing this well, then hope to see some comments on what you implemented and the results to inspire others.

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